Does the site have twenty four seven live chat support?

Yes. Live chat runs 24/7, including weekends and public holidays, with slightly longer queues after big matches. Average wait is 2–5 minutes by day and under 10 minutes overnight. This applies across the sportsbook and casino experiences of paripesa bet.

What is the email for account help and security contacts?

Use support@paripesa.com for general account help, withdrawals, or profile changes. Send urgent security issues, chargeback alerts, or suspected compromise to security@paripesa.com. For verified identity checks or 2FA resets, include your username and registered number. This guidance covers paripesa uganda login credentials recovery.

How fast does the team reply to ugx payment queries?

Live chat usually replies within 2–5 minutes for MTN MoMo or Airtel Money issues. Email responses on payments arrive in 1–6 hours during 08:00–22:00 EAT, and up to 24 hours overnight. Bank transfer tracing can take longer. Timelines also apply to paripesa bet settlements.

Which languages are available when I contact live chat?

English is available at all hours. Swahili support is common during daytime shifts, while Luganda is offered by selected agents when available. French and Arabic may appear during peak sports schedules. If your preferred language is busy, agents switch smoothly to clear English.

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